Shipping & Returns

Shipping and Returns

Shipping:
We offer fully tracked shipping worldwide. We do our best to ship your order the same day or the next day after you place it.

Domestic:
Please allow 2-5 working days for processing on normal orders. We ship with DHL.

International:
Please allow 6-15 working days for processing on normal orders. We ship with DHL.

You're responsible for any customs fees on international orders. If you have any questions or special requests, feel free to reach out to info@gottlob.world

Please note, we're not liable for any delays caused by shipping, weather, or other factors beyond our control.

If you demand a faster shipment type please reach out to us: sales@gottlob.world

Returns:
All of our jewellerry is crafted to the highest quality standards, and we are confident that you will be satisfied with your purchase. However, if you are unhappy with your items, we will gladly offer a replacement or refund if they are returned within 14 days of receipt. All products must be returned in their original condition and packaging.

For international returns, please clearly label the package as 'return to sender' to avoid double charges on taxes and duties. Any incurred duties or taxes must be paid by the sender, as we cannot accept returns with unpaid charges.

The customer is responsible for shipping costs unless agreed otherwise.

If you have any further questions about our returns policy, please email us info@gottlob.world